S G K GOVERNMENT DEGREE COLLEGE

Grievances Addressed

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GRIEVANCE REDRESSAL

Grievance Redressal primarily covers the receipt and processing of complaints from students with respect to university examinations and internal assessment.  Grievances pertaining to results declared by the university authorities can be challanged by the students with a fee prescribed by the university.  Applications from the students received by the college is forwarded to the university for redressal.  College register each and every grievance and help the students for redressal.  The following are the cases were redressed.

Students’ evaluation is done on a formative basis. Focusing on the department specific requirements, a standard operating procedure for internal evaluation is designed in common.

The internal assessment helps towards ensuring the descriptions of the abilities and other qualities a course seeks to develop in students.   CIA  is done by using four categories of inventory tasks and activities as mentioned below.

1. Midterm Examinations:. Two Mid Examinations are conducted each for 20 marks and  15marks respectively.
2. Assignments: Assignments are given during the class hours, and evaluated,  problems are identified, discussed and clarified accordingly. ten assignments are being conducted throughout the semester.
3. Student Seminars: Every student should present a seminar on a particular topic and shall be evaluated by the respective subject faculty. Minimum of one seminar will be taken for awarding.

4. Participation in extracurricular activities: As a token of encouragement and motivation, student participation in N.S.S./Sports/Field Trips/Extension Activities/ any other extracurricular activity is considered.

Through this mechanism, the performance of the student is estimated in all aspects like academics, skills, sports, arts etc. The performance of the student is recorded and will be intimated to them and also to their parents. Apart from these, all the departments include various activities in their respective departmental plans and execute them for the overall assessment of the student. Separate registers are maintained by the respective departments accordingly. Every department maintains their respective Internal Marks Register and other relevant records for periodical verifications.

End Semester examinations are conducted as per the rules and regulations of the affiliated University. The college takes utmost care and concern regarding the redressal of grievances related to examination issues of the students through the redressal cell of the examination committee. The issues related to the examinations are attended with care and urgency. College facilitates the redressal mechanism provided by the university.  Revaluation, Personal verification of the answer scripts, providing Xerox Copy of the Answer Scripts   are being facilitated to the students. 

Grievance Redressal Mechanism (Internal Examinations):
The College has evolved a three tier grievance redressal mechanism to redress the grievances raised by students regarding Internal examinations.
After the time bound evaluation of answer scripts, 

• The evaluated answer scripts are placed before the students for their self apprisal and interact with the teacher about their performance and resolve the grievances if any. 

• If the students are not satisfied, they may approach the Incharges of the respective departments and get it resolved.

•  Still the students are not yet satisfied, they may consult the Coordinator/members of the Committee and express his/her grievance.

 

The committee looks into examination related grievances. It takes necessary steps to redress them amicably within seven days. Thus obtained grievances are taken into consideration, resolved and final marks are brought to the notice of the students and the same are uploaded in the University portal finally.

 

 

 

 

Academic Year	Number of Complaints lodged	No of Complaints Redressed	Number of  Students benefited	File
2021-22	0	0	0	View
2020-21	0	0	0	View
2019-20	0	0	0	View
2018-19	0	0	0	View
2017-18	0	0	0	View

 

External Examinations:

The grievances reported with respect to external examinations are sent to the controller of examinations of affiliating University. The chief superintendent of the examination looks after grievances during the university examinations and resolves the issue. As soon as the results are declared the students are given awareness about the procedure of applying for revaluation and recounting. The applications thus received are consolidated and sent to the University for necessary action. The Revolution particulars for the last five years are enclosed.

 

Academic Year	Number of Complaints lodged	No of Complaints Redressed	Number of  Students benefited	File
2021-22	96	96	95	View
2020-21	38	38	24	View
2019-20	11	11	2	View
2018-19	0	0	0	View
2017-18	13	13	0	View